How to Fix Can’t Log in to OneDrive [Simple Solutions]

It should be straightforward to log into your OneDrive account. Unfortunately, the platform will occasionally suggest it is signing you in but do nothing. OneDrive sends you to a blank screen after you input your username and password and says, “Can’t Log in to OneDrive.” Let’s look at how to fix the OneDrive Not Signing in problem and get access to your account.

Why isn’t OneDrive allowing me to sign in?

1. If you’re experiencing trouble logging in to your OneDrive app, go to www.onedrive.live.com and see if you can log in to the web app.
2. Check the Microsoft Office portal to determine if the log-in issue has already been addressed.

Wait until the issue has been fixed by the company.

Examine Your Browser

Make sure it’s not your browser if you can’t log in to your OneDrive account via the web app. Disable your extensions after clearing your cache, temporary files, and cookies. Remember to update your browser.

Go to More options (the three dots), History, and Clear browsing data if you’re using a Chromium-based browser, for example. Clear your cache, cookies, and temporary files for the last four weeks. If the problem with logging in remains, use the Time range drop-down selection to select All time.

After that, go to Extensions and manually disable all of your browser extensions. Then, if there are any updates, click to Help and select About. If the problem persists, you should either reinstall your browser or switch to another one.

Make Your Credentials Clear

After erasing all of the OneDrive credentials held by the Credential Manager, check the results.

If the login problem happened soon after changing your password, try this method.

1. Shut down OneDrive completely and go to the Control Panel.
2. From the User Accounts menu, choose Credential Manager.
3. After that, choose Windows Credentials.
4. Find your OneDrive login credentials by scrolling down (OneDrive Cached Credential).
5. Go through each OneDrive entry one by one and delete it.
6. Restart OneDrive, log in with your username and password and see if the issue has been repaired.

Turn Off Your Anti-Virus Software

If your antivirus program is preventing you from accessing your OneDrive account, switch it off to fix the problem. OneDrive may be mistakenly identified as a threat by your antivirus software, causing it to be blocked. Your firewall and anti-malware software are in the same boat.

Many Xfinity Advanced Security customers, by the way, confirmed that this strategy worked for them. Remember to re-enable your antivirus after logging in to OneDrive

Disconnect your computer from the internet

Check to see if unlinking your PC solves the problem.

1. Click the OneDrive icon in the taskbar.
2. Select the Account tab from the Settings menu.
3. Select Unlink this PC from the drop-down menu.
4. Start the First Run Experience all over again.
5. Select a different OneDrive folder to sync your data to.

Reinstall OneDrive

To begin, open the Registry Editor and delete the OneDrive configuration folder. Then uninstall OneDrive and install the latest version.

1. Open Regedit and navigate to HKEY CURRENT USERSoftwareMicrosoft in the Windows Search bar.
2. Navigate to OneDrive in the Microsoft folder.
3. Select Delete from the context menu when you right-click the folder. Do not be concerned; you are merely deleting the OneDrive configuration folder.
4. Then, go to Control Panel, find OneDrive, and click the Uninstall button.
5. Restart your computer, and then download OneDrive from Microsoft’s official website.
6. Check to see whether you can now log in to your account after installing the app.

Conclusion:

If you can’t log in to your OneDrive account, delete your OneDrive credentials from Windows Credentials. Then disable your antivirus and firewall software. Disconnect your computer from OneDrive and reinstall the software if the problem persists. Which of these options will help you solve the Can’t Log in to OneDrive problem? Feel free to contact us and send us your suggestions. Goodbye!